A recent audit of DWP billings following problems with its new billing system revealed that over $680 million was lost due to faulty billings. The massive revenue impact is further exacerbated by the fact that the system cost $70 million to originally implement, followed by over $40 million spent so far on efforts to address the problems. Los Angeles attorneys are now pursing a lawsuit against PriceWaterhouseCoopers, the firm responsible for the implementation.
DWP audit finds LA lost hundreds of millions
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